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Strong Tier-1 brand, metro location, mid-level generalist role, and broad skill requirements drive high competition.
Requires Salesforce product experience and onboarding specialization, moderately limiting cross-industry transferability.
Mandatory Salesforce experience and 3+ years spreadsheet proficiency impose moderate screening filters.
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Own the post-sale onboarding experience for new Spiff customers, establishing trusted advisor relationships to accelerate customer time-to-value and product adoption.
Deliver personalized virtual 1:1 engagements to educate customers, uncover business use cases, and align product capabilities with customer objectives.
Design customized Success Paths and collaborate with internal and external stakeholders to drive customer outcomes and enhance the overall customer experience.
Minimum 3 years of spreadsheet proficiency, including VLOOKUP, data modeling, and formula logic.
Hands-on experience with Salesforce and associated applications required.
Bachelor's degree or equivalent experience in Business, Technology, or related field.
Professional proficiency in English, applicable for customer-facing engagements.
Experienced in customer-facing roles with consultative expertise, capable of guiding diverse stakeholders from system administrators to executives.
Strong technical aptitude with ability to quickly master enterprise software and use data integration and AI tools to enhance customer outcomes.
Ability to work independently in dynamic environments with strong prioritization and organizational skills, delivering strategic and measurable customer success.