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Tier-1 brand, metro location, and visible senior delivery title increase applicant competition.
Highly specific to enterprise SaaS delivery and regional leadership, limiting cross-industry transferability.
Explicit 18+ years and senior global delivery requirements make screening highly selective.
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Lead and own delivery operations and strategy for North America in a global delivery center context, ensuring alignment to business outcomes and strong governance.
Drive evolution to AI-enabled, scalable, outcome-focused delivery models incorporating customer-centric strategies and measurable impact KPIs.
Engage directly with key customers and stakeholders to co-create transformation agendas and represent delivery leadership in executive forums.
18+ years of delivery and consulting experience with significant leadership in global or regional roles.
Proven expertise in SaaS, cloud platforms, digital transformation, and enterprise software delivery.
Experience managing large, complex delivery organizations across multiple geographies.
Willingness to travel internationally as required.
Experience leading delivery specifically across Americas or with direct customer engagement in this region.
Demonstrated ability to operate across strategic leadership and hands-on execution in evolving or transformative environments (0→1).
Strong commercial acumen with experience in deal structuring, proposals, and contract negotiations.