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Tier-1 brand, metro location, and broad cross-functional skillset increase applicant competition.
Strong e-commerce, BPO, marketplace and finance domain requirements make background fit highly industry-sensitive.
Multiple mandatory seniority and domain-specific qualifications indicate high shortlisting strictness.
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Identify and develop new BPO service opportunities by engaging cross-functional teams and external stakeholders to address operational pain points.
Define and translate stakeholder insights into scalable, repeatable service offerings, commercial models, and proposals aligned with organizational capabilities.
Lead pre-sales activities including discovery calls, solution demonstrations, and presenting business cases to senior leadership and clients.
8+ years in BPO solution design, consultative sales, management consulting, or strategic account management.
Demonstrated domain expertise in e-commerce, logistics, marketplace operations, or vendor management ecosystems.
Bachelor's degree required.
5+ years experience in developing and executing business agreements, GTM, sales, or consulting in Global Financial Services and with Data & AI technologies.
Experienced in launching and managing new BPO service lines with a track record of securing large-scale enterprise engagements.
Strong consultative and analytical skills to synthesize qualitative and quantitative data for decision-making and solution design.
Able to operate effectively in ambiguous, fast-paced environments while communicating complex technical and operational concepts to diverse audiences including executives.