






Mid-level implementation consultant in Bangalore with generalist title and metro location yields medium competition.
Requires ITSM, monitoring and ITIL domain expertise, moderately transferable but domain-biased.
Explicit 6+ years requirement plus mandatory ITSM/monitoring and protocol knowledge raise filtering to high.
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Own end-to-end product deployment and implementation for customers, ensuring solutions meet business requirements and demonstrate value.
Manage installation, updating, troubleshooting, and configuration of core software, interfaces, databases, and web services.
Provide technical consultancy with implementation schedules, issue resolution, customer support, and collaboration with engineering to enhance product implementation.
B.E or equivalent degree.
6+ years of experience in product deployment and customer services.
Hands-on experience with ITSM or monitoring tools implementation.
Knowledge of network/system management protocols (WMI, SNMP, SMIS) and ITIL standards.
Experienced in Service Management domains like Service Automation, Asset Management, and Business Service Monitoring.
Ability to engage with customers to translate business needs into technical solutions with measurable impact.
Strong analytical, troubleshooting, communication, and presentation skills suited for technical consulting and customer interactions.