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Specialized ServiceNow+IaC skills reduce applicant pool despite common infrastructure title and recognizable employer.
Role requires niche ServiceNow ITOM and CMDB expertise, limiting cross-industry transferability.
Mandatory 9+ years plus strong ServiceNow ITOM, CMDB, and Discovery expertise enforces strict filtering.
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Lead design, implementation, and maintenance of ServiceNow infrastructure systems, focusing on Discovery architecture and CMDB data quality.
Provide technical leadership including troubleshooting, mentoring engineers, and collaborating with cross-functional teams for infrastructure optimization and high availability.
Drive automation and infrastructure-as-code practices using tools like Ansible, Terraform, or Puppet, ensuring security and industry best practices are followed.
9+ years of industry experience with focus on ServiceNow Platform, specifically ITOM, CMDB, Discovery & Service Mapping.
Bachelor’s Degree in Computer Science, Computer Engineering or relevant experience.
Advanced knowledge and hands-on experience with ServiceNow Discovery architecture, gap analysis, service mapping, and related integrations and reporting.
Work Shift: Must be willing and able to perform the physical requirements of the job; Relocation Assistance: Not eligible.
Experienced in leading ServiceNow Discovery and CMDB initiatives with measurable improvements in coverage and data quality.
Demonstrated technical leadership and mentoring capabilities in infrastructure engineering teams.
Proficient in infrastructure automation and integration with DevOps practices, able to align technology solutions with strategic business goals.