





Tier-1 brand plus a generalist operations team-leader role with broad capital-markets requirements increases applicant competition.
Specialized transfer-agency and capital-markets operations reduce cross-industry transferability.
Moderate filters for sector-specific capital-markets experience and leadership, but no explicit years requirement.
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Lead and manage an operations team of 8-10 members focusing on transfer agency/registration, share dealing, settlements, and reconciliations.
Ensure adherence to SLA, compliance with legal and regulatory requirements, and drive team performance through setting KPIs and coaching.
Handle escalations, drive process improvements, support business continuity and audits, and collaborate cross-functionally including client management.
Experience managing or leading a team with operational responsibilities in capital markets/transfer agency or related functions: Not explicitly mentioned in the JD but implied by managerial role.
Ability to work rotational shifts supporting APAC (starting 3:30 AM IST) and EMEA (starting 11:30 AM IST) shifts.
Proficient in MS Office tools, especially Excel; VBA experience is a plus.
Qualification in business, financial markets, law, or securities industry: desirable but not mandatory.
Experienced in handling capital markets operations with strong knowledge of reconciliation, settlements, and transfer agency.
Comfortable operating under shift work in a fast-paced, high-volume trading environment requiring strong compliance and risk awareness.
Demonstrates capability to lead operational teams, drive performance metrics, manage escalations, and promote process and quality improvements.