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Well-known SaaS brand, mid-level role, metro location and broad technical requirements create high applicant competition.
Core SaaS implementation skills transfer across industries, but privacy/regulatory expertise increases domain specificity.
Explicit 2-5 years requirement, mandatory SaaS integration and technical skills cause high shortlisting strictness.
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Own end-to-end technical implementation and customer adoption of OneTrust’s platform from kickoff to go-live.
Manage customer relationships, escalate and resolve technical issues, and communicate customer feedback to product teams to drive platform enhancements.
Provide strategic and tactical support across functions (Sales, Professional Services, Business Development) while ensuring project delivery and risk management.
Bachelor’s or Master’s degree in Computer Science, Electrical or Computer Engineering, Web Design/Development, Engineering Management or Information Technology/Systems.
2-5 years of relevant experience in software development, professional services, solution engineering, or technical consulting.
Experience with HTTP, SSO, SSL certificates, networking, API integrations, HTML, CSS, JavaScript, and Python.
Willingness to travel 10–20%.
Experienced in SaaS platform end-to-end implementations with strong technical and consultative skills to communicate complex concepts across stakeholders.
Demonstrated ability to manage customer relationships effectively and collaborate cross-functionally with Sales, Product Management, Engineering, and Support teams.
Capable of proactively identifying project risks, managing timelines and deliverables with high quality under minimal supervision.