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Tier-1 brand and metro location raise candidate volume, but niche credit-operations skills moderate competition.
High - credit, billing, and telecom-specific compliance limit transferable experience across industries.
Explicit 7-8 years, required telecom experience, managerial responsibilities and compliance make filters strict.
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Monitor and direct credit processes and teams across different circles to balance risk and revenue.
Lead payment facilitation and billing operations for post-paid business, focusing on increasing collections, green bill and direct debit penetration.
Conduct regular stakeholder visits (customers, agencies, operations) to gather feedback and drive process improvements enhancing customer experience and NPS.
Minimum 7-8 years of work experience, with at least 3 years in the telecom sector.
Graduate or Post Graduate degree in any field.
Proficient with MS Office and presentation skills.
Work Experience Required: Minimum 7-8 years including telecom experience of at least 3 years.
Experienced in credit operations with strong analytical and managerial skills to manage multiple teams and processes.
Capable of cross-functional collaboration across marketing, operations, and external agencies to influence policy and improve credit monitoring.
Comfortable working within regulatory compliance frameworks (DOT, PCI, DSS) and improving credit bureau penetration.