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Strong global brand and metro location increase competition, but senior Salesforce program focus limits candidate pool.
Role requires Salesforce transformation and PMO experience, making cross-industry transfers moderately constrained.
Explicit 12+ years requirement, specific PMO and global delivery experience, and tools mandate make filters very strict.
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Manage strategic Salesforce transformation programs, ensuring program governance, delivery tracking, and executive reporting.
Coordinate staffing, resource planning, onboarding, and capacity management for Salesforce delivery teams across global locations.
Prepare and communicate dashboards, status reports, and lead stakeholder communications including steering committee meetings and leadership reviews.
12+ years of IT industry experience with at least 2 years in Program Management, PMO, Delivery Operations, Account Operations, or Chief of Staff roles.
Experience supporting large-scale enterprise transformation programs with strong knowledge of Agile, Scrum, and SAFe methodologies.
Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams), Jira, Confluence, and SharePoint.
Experience managing distributed global teams and handling program governance including RAID management, risk & issue tracking, and executive reporting.
Experienced in managing Salesforce transformation programs or large-scale delivery operations involving global teams.
Strong operational focus on program governance, resource and capacity planning, and delivery KPI monitoring.
Comfortable working with senior stakeholders (Directors, VPs, client leadership) and managing multiple priorities independently.