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Niche mainframe skillset and senior level reduces applicant density despite metro location.
Mainframe production support skills are highly domain-specific and not easily transferable across industries.
Explicit 10+ years requirement and mandatory mainframe tooling (JCL, OPC/TWS, NDM) increases filtering strictness.
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Perform and manage mainframe batch operations including job scheduling, recovery, and issue resolution across Production, QA, and Test environments.
Analyze, troubleshoot, and resolve JCL abends and dataset issues while coordinating escalations with development and infrastructure teams.
Manage file transfers, ITSM incident and problem tickets, and support system IPL and production maintenance activities ensuring high availability and SLA adherence.
10+ years of experience in mainframe production support including batch processing, job scheduling (OPC/TWS), and file transfers (NDM/Connect Direct).
Proficiency in JCL troubleshooting, dataset management (VSAM, GDG, BIOS, TIF), and PDX deployment activities.
Experience with ITSM ticketing systems for incident and problem management.
Work Experience Required: 10+ years in mainframe production support.
Experienced operator with deep expertise in mainframe batch processing, production environment management, and cross-team coordination.
Strong analytical skills demonstrated through effective troubleshooting and issue resolution in complex multi-vendor environments.
Operates with discipline to maintain SLA compliance and system availability under production support pressures.