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Niche enterprise-storage expertise and senior level limit qualified applicant pool.
Highly domain-specific enterprise storage and kernel expertise limits cross-industry transferability.
Explicit 8+ years and mandatory deep storage, kernel, RDMA, and language expertise enforce strict filters.
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Own end-to-end resolution of critical customer escalations in enterprise hyperscale environments.
Lead live incident response efforts and cross-functional coordination during production-impacting scenarios.
Leverage AI tools and automation to accelerate diagnostics and improve product resilience.
8+ years experience in enterprise storage, distributed systems, or cloud infrastructure support/engineering.
Deep knowledge of file systems (S3, POSIX, NFS), storage performance, Linux kernel internals.
Proficiency in scripting/coding with Python, Go, C++ and advanced debugging tools (strace, tcpdump, perf).
Work Experience Required: 8+ years
Experienced in high-pressure, complex incident escalation and troubleshooting in large-scale distributed storage systems.
Strong technical leadership demonstrated by managing war rooms and cross-team incident resolution.
Skillful in translating complex technical issues into business impact communications for executive stakeholders.