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Strong employer brand, generalist operations title, metro location, and broad entry-level appeal increase applicant competition.
Back-office and banking operations skills transfer within BFSI and BPO but are moderately less transferable to unrelated industries.
Explicit experience minimums, typing speed/accuracy, college qualification, and night-shift requirement create strict shortlisting filters.
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Perform routine clerical and operational support tasks including receiving, logging, batching, and distributing work.
Handle administrative duties like filing, photocopying, answering phones, and managing mail communications.
Work under close supervision following established procedures and escalate issues to experienced roles as needed.
6+ months of operations support experience or equivalent via work, training, military, or education.
University degree in Business, Commerce, or any discipline.
Typing skills with speed of 30-35 WPM and accuracy >= 98%.
Must be willing to work in US operational hours (India night shift).
Detail-oriented with strong analytical skills and ability to meet deadlines in a fast-paced environment.
Experience or knowledge in quality, back-office processing, or banking/financial services preferred.
Capable of multi-tasking, prioritizing, and navigating multiple computer systems/applications efficiently.