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Metro hybrid, generalist QA title and unspecified experience increase applicants, but niche production-debugging skills limit competition.
Mandated MDM/UEM and field-quality experience limits transferability across unrelated industries.
Mandatory MDM/quality-systems experience and production-debugging skills make hiring filters stringent.
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Own end-to-end product quality including test strategy, automation, and lifecycle management of field-reported issues.
Serve as engineering first responder for complex, high-priority production issues, conducting deep triage, reproduction, and root cause analysis.
Drive systemic quality improvements by translating field intelligence into test, observability, and product design enhancements to reduce recurring issues.
Bachelor's Degree or equivalent professional experience required.
Strong software engineering background with expertise in distributed systems and microservices debugging.
Hands-on experience in software quality engineering, test automation, and defect lifecycle management.
Location: Bangalore, India (Hybrid work model).
Experienced in bridging proactive quality engineering with reactive field issue investigation to close the feedback loop.
Skilled in using logs, monitoring, and observability tools for in-depth production issue analysis and rapid triage.
Background in enterprise device management (UEM), sustaining or production systems engineering, or building test automation frameworks is a plus.