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High applicant density due to metro locations, fresher role, and known healthcare outsourcing brand.
High—healthcare claims work requires industry-specific processes and domain knowledge.
Low—no explicit years or certifications; basic education and communication skills required.
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Evaluate and process health insurance claims according to company policies, maintaining productivity and quality standards.
Ensure timely and accurate claims processing while assisting claimants, providers, and clients with queries related to claims and policies.
Collaborate with business operations leadership and coordinate with onshore partners as required; adaptable to multiple tasks and work shifts, including on-site work.
Bachelor's or Master's degree in fine arts/design; Non-BTech preferred.
Work Experience Required: Freshers eligible.
Basic computer and keyboard skills; working knowledge of MS Office.
Flexible to work in any shift and on office premises per business requirements.
Detail-oriented and methodical in claims processing ensuring adherence to quality and productivity targets.
Comfortable working in a structured process-driven environment with emphasis on customer service orientation.
Able to multitask, cross-train on different tasks, and effectively coordinate between different teams including onshore partners.