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Tier-1 brand, common devops title, metro location and mid-level experience drive high competition.
Core Linux, Ansible, and observability skills transfer well, but banking compliance increases domain specificity.
Explicit 2+ years, mandatory Linux/Ansible/monitoring skills and banking compliance make shortlisting highly strict.
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Manage and resolve complex technical issues related to large scale applications, systems, and databases.
Identify and recommend process improvements within technical support strategies and system performance.
Serve as an internal consultant providing technical information and support to internal partners and stakeholders.
Minimum 2+ years of Systems Engineering experience or equivalent through work, training, military, or education.
Experience supporting Linux systems and production support is mandatory.
Knowledge or certification in any OS platform, with Redhat Linux certification or knowledge preferred.
Experience with infrastructure components like routers, switches, servers, SAN/NAS, and familiarity with ticketing and monitoring tools.
Has hands-on experience with Linux systems, production support, and infrastructure domain technical support.
Skilled in writing Ansible playbooks and developing observability dashboards (Grafana, Splunk, ServiceNow).
Able to analyze performance trends, troubleshoot network/hardware/software issues, and communicate effectively across support teams.