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Tier-1 SaaS brand, remote role, mid-level account manager in a metro with broad skills increases applicant density.
Skills transferable across SaaS and technical accounts but biased toward software/engineering-led customers.
Explicit 5–8 years, domain-specific account management experience and Mumbai-based requirement increase filter rigidity.
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Own and grow a portfolio of strategic SaaS accounts with full responsibility for retention, expansion, and long-term revenue growth.
Drive account expansion via multi-product upsell/cross-sell and ensure renewal success through risk identification and mitigation.
Engage deeply with technical and executive stakeholders through regular meetings, including onsite visits, acting as primary internal liaison to support forecasting and decision-making.
5-8 years experience in Account Management focused on farming, expansion, upsell, and cross-sell.
Bachelor’s degree required.
Ability to work region-aligned time zones based on customer coverage.
Candidate must be based in Mumbai; remote position with this location requirement.
Experience managing complex, global engineering-led SaaS accounts with engagement across technical and executive buyers.
Strong understanding of SaaS business models and proven ability selling to technical audiences.
Demonstrated success in multi-product portfolio management, forecasting, and cross-functional coordination for revenue growth and retention.