





Mid-level metro Business Analyst title plus broad banking skills increases applicant density despite smaller employer.
Requires specific banking domain and agent-facing systems experience, limiting cross-industry transferability.
Explicit 7+ years requirement and mandatory domain expertise (banking/fraud/KYC) make filters stringent.
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Own defining and documenting requirements for agent-facing servicing applications integrated with core banking systems.
Translate business needs into user stories, functional specs, and acceptance criteria for engineering delivery.
Collaborate with teams to identify AI-enabled opportunities to enhance servicing efficiency, fraud detection, and operational automation.
7+ years of experience.
Domain experience in at least one: agent-facing UI with core banking interfaces, enterprise fraud detection/prevention, or KYC.
Experience supporting testing, validation, and release of new capabilities.
Not explicitly mentioned in the JD: educational qualification, notice period, or location constraints.
Experienced in banking service platforms and backend system integrations with a focus on operational improvements.
Skilled in translating complex business processes into technical requirements for software engineering teams.
Familiar with AI/ML applications in fraud detection, customer support automation, or operational analytics.