Back
Remote mid-level customer-facing role at a known AI startup yields moderate candidate competition.
Needs domain experience with developer tools and engineering customers, limiting cross-industry transfers.
Requires enterprise customer-success and technical product experience but no explicit years or certifications.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own the post-sale journey for a portfolio of enterprise customers to drive product adoption, retention, and revenue expansion.
Lead end-to-end AI technology rollouts within engineering organizations, including onboarding, enablement, and scaling adoption.
Partner with stakeholders from developers to executives and collaborate cross-functionally with Sales, Field Engineering, Product, and Support teams, influencing product roadmap through customer insights.
Experience managing enterprise customer accounts or similar customer-facing roles at the intersection of business and technology.
Familiarity with modern engineering organizations, software development life cycle (SDLC), developer workflows, and technology/tool adoption processes.
Ability to communicate effectively with both technical (developers) and senior executive audiences.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing complex enterprise technology deployments and can translate customer needs into technical plans with measurable outcomes.
Operationally and analytically minded, proficient at using data to monitor account health and prioritize actions.
Comfortable engaging senior technology leaders (CTO/VP/SVP Engineering) and influencing organizational AI adoption and change.