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Niche Epic and ITIL requirements reduce applicant pool despite mid-level experience.
Role requires healthcare IT and Epic expertise, limiting transferability across industries.
Explicit 5+ years, healthcare/Epic experience, and mandatory ITIL/Epic certifications make screening highly restrictive.
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Produce and deliver executive-level IT performance reports and presentations to support leadership decision-making.
Collect, analyze, and synthesize data from multiple IT systems, including ITSM tools, to provide timely and actionable insights.
Translate complex technical and operational IT information into clear communications for diverse stakeholders including executives and clinical teams.
Bachelor’s degree in Healthcare, IT, Business, or related field, or equivalent progressive experience.
ITIL Foundation Certification required within 6 months of hire.
Epic certification(s) in one or more application modules required.
Minimum 5 years healthcare IT experience with significant exposure to Epic EHR environments.
Experienced in healthcare IT with demonstrated ability to work across clinical and technical teams.
Skilled at producing data-driven insights and clear executive communication to influence IT and organizational priorities.
Familiar with ITSM processes and tools, able to coordinate and enable IT communications and reporting efforts.