





Mid-level .NET/backend role with common skillset and 4–8 year band increases applicant density.
Core .NET and SQL skills transfer widely, though payroll BAU support favors domain experience.
Explicit 4–8 years plus mandatory .NET, SQL Server, and SSRS skills raise filter strictness.
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Own end-to-end resolution of complex L3 support issues for web-based payroll and workforce applications including debugging .NET code and SQL Server queries.
Perform root cause analysis on recurring problems and implement preventive measures to reduce escalations and improve system stability.
Collaborate with development, infrastructure teams, and stakeholders during live incidents; participate in deployment, testing, and creating SOPs and troubleshooting guides.
4–8 years industry experience including substantial L3 or BAU support on web-based applications.
Strong hands-on skills in .NET (C#, ASP.NET, .NET Framework 4.0+, .NET Core 8), JavaScript, jQuery, and SQL Server (query writing, optimization, stored procedures, SSRS).
Bachelor's degree in Computer Science, IT, or related field.
Effective verbal and written communication; able to interact with stakeholders and end users.
Proactive engineer who takes ownership of incidents as primary resolver rather than waiting for assignments.
Experienced in root cause analysis with proven success in reducing issue recurrence and escalation volume.
Comfortable working late-afternoon to evening IST shift to overlap with US teams for live issue resolution and communication.