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Tier-1 brand and Gurgaon metro increase competition, though telecom signaling niche reduces generalist applicants.
Specialized SS7/Diameter/STP skills are highly telecom-specific and not easily transferable.
Role requires niche telecom signaling (SS7/Diameter/STP) experience, making hiring filters strict.
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Monitor, troubleshoot, and resolve signaling and roaming issues in SS7 and LTE/Diameter networks for global customers.
Manage incident resolution including escalation procedures and traffic overflow strategies during major outages.
Analyze signaling traffic and network KPIs to ensure network stability and service quality for roaming services.
Strong knowledge and experience with SS7 signaling protocols, LTE/4G network architecture, and Diameter signaling.
Experience in troubleshooting SMS issues, STP routing, GT-based routing, and roaming network signaling flows.
Ability to work flexible hours/shift patterns including 24x7 support.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in network operations environment with strong diagnostic and troubleshooting skills on telecommunications signaling protocols.
Capability to coordinate with global technical teams and communicate effectively at all levels.
Proactive in emergency situations, able to work with minimal supervision, and adaptable to flexible work environments.