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Common HR Specialist title, mid-level (3–5 yrs) in metro Hyderabad with broad HR skills increases applicant density.
Core HR operations are transferable, but Workday/ServiceNow and pharma shared-services context increase specificity.
Explicit 3–5 years requirement plus mandatory Workday and ServiceNow experience enforces strict filters.
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Execute core HR processes like onboarding, offboarding, promotions, transfers, and benefits setup ensuring data accuracy in HRIS systems.
Respond to employee and manager inquiries on HR policies, pay, benefits, leaves, performance management via Workday Help/ServiceNow, escalating complex issues appropriately.
Support compliance audits, maintain confidentiality, contribute to process documentation, and collaborate with HR Centers of Excellence for seamless service delivery.
Bachelor's degree in Human Resources, Business Administration, or related field.
3–5 years of experience in HR operations or Shared Services, preferably in a multinational environment.
Hands-on experience with Workday HCM and HR ticketing tools such as ServiceNow or Workday Help.
Proficiency in Microsoft Office and excellent communication skills.
Experience working within structured HR operations or Shared Services environments with moderate supervision.
Skilled in managing routine HR administrative tasks accurately while balancing workload priorities.
Comfortable interacting regularly with employees and managers, maintaining confidentiality and compliance.