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Common HR specialist title, 3-year mid-level requirement, metro location and popular HR tools drive high competition.
HR operations skills are broadly transferable across industries though life-sciences experience is preferred.
Explicit three-year requirement plus mandatory Workday and ServiceNow experience raises shortlisting strictness to high.
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Manage routine HR transactions including onboarding, offboarding, promotions, transfers, and benefits setup.
Maintain accurate employee records in HRIS systems and respond to HR-related inquiries via Workday Help/ServiceNow, escalating complex issues as needed.
Support compliance audits, contribute to process and SOP documentation, and collaborate with HR Centers of Excellence for efficient service delivery.
Bachelor’s degree in Human Resources, Business Administration, or related field.
Minimum 3 years experience in HR operations or Shared Services, preferably in a multinational environment.
Hands-on experience with Workday HCM and HR ticketing tools such as ServiceNow or Workday Help.
Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint).
Experience operating within a tiered HR service delivery model with strong operational focus.
Comfortable handling sensitive and confidential HR information with discretion.
Capable of independently managing workload and prioritizing tasks based on business needs in a fast-paced environment.