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Strong AWS brand and mid-level 4+ years requirement increase competition despite telecom niche.
High due to specialized telecom SIP/SBC and carrier connectivity skills limiting cross-industry transferability.
Explicit 4+ years telecom experience and mandatory SIP/VoIP, Linux, and scripting skills increase filter strictness.
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Own provisioning and maintenance of global telecom connectivity and backend infrastructure for Amazon Connect Customer.
Manage and troubleshoot issues related to telephony, including ownership of SBC (Session Border Controller) services routing calls between Amazon Connect and telecom carriers.
Expand telecom infrastructure to new global regions and innovate telecom network operations through tooling and process improvements.
Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience.
4+ years of technology problem-solving experience in the Telecommunications industry.
Experience in site reliability engineering, systems engineering, systems administration, DevOps, security administration, or network administration.
Proficiency with Linux and system engineering; experience with scripting languages such as Python, Java, Perl, PHP, Ruby, Bash, or Shell.
Experienced in operating large-scale telecom infrastructure and supporting thousands of concurrent calls in a call center environment.
Skilled in automating operational processes using scripts and working in 24/7 production environments.
Knowledgeable with open-source VoIP systems (e.g., Asterisk, Free-Switch, SIPp, SER) and familiar with service-oriented architectures and web services.