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Strong brand, generalist branch-operations title, metro location, and broad skills drive high applicant competition.
Highly domain-specific gold loan and custody expertise reduces cross-industry transferability.
Role demands domain-specific gold loan, compliance, and custody skills but gives no explicit years, so medium strictness.
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Manage end-to-end branch operations for gold loan including sourcing, appraisal, disbursement, renewals, closures, and cash handling.
Ensure compliance with regulatory norms, risk management, audit readiness, and custody of pledged gold with operational controls.
Lead branch operations staff, support business growth through backend operations, and maintain customer service quality with timely issue resolution.
Graduate degree required (B.Com / BBA / B.Sc preferred).
Experience in gold loan operations and branch banking operations is implied by key responsibilities but exact work experience duration is not explicitly mentioned.
Proficiency in KYC, compliance, risk management, cash handling, and MIS reporting (MS Excel).
MBA/PGDM or relevant certifications preferred but not mandatory.
Experienced in managing branch-level gold loan operations with focus on operational controls and risk mitigation.
Comfortable handling audit processes, regulatory compliance, and reconciliation reporting under strong governance.
Capable of leading teams and supporting sales growth via operational efficiencies in a branch banking environment.