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Remote role, generalist systems engineer title, and mid-level experience raise competition.
Core cloud and Windows server skills are transferable across industries, though healthcare experience is advantageous.
Explicit 3–5 year requirement plus mandatory Azure, SQL, and server administration skills increase strictness.
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Manage and support Altera EHR solutions with expertise in Windows Servers, MS SQL Server, Azure Cloud, networking, and security.
Develop and execute scripts (PowerShell), perform root cause analysis, and create detailed operational runbooks for multiple environments.
Deliver software support including diagnosing issues, collaborating with product support and development teams to resolve application bugs, and managing client expectations throughout projects.
3–5 years of experience in technical support, software upgrades, deployments, or related domains.
Proven expertise in SQL and database management.
Bachelor’s degree in engineering, Computer Science, or related field preferred; equivalent experience or relevant certifications considered.
Flexibility to work in shifts including after-hours and on-call support; occasional travel to client sites.
Experienced in healthcare IT, particularly with clinical acute/ancillary products, to align with industry-specific workflows.
Skilled in handling complex client environments with strong client-facing and communication abilities.
Able to prioritize and execute tasks independently while collaborating effectively across cross-functional teams.