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Remote hiring and mid-level experience increase applicant density, while niche AutoSys skills moderate competition.
Role requires finance transactional production support and niche scheduler (AutoSys) experience, limiting cross-industry transferability.
Multiple explicit years requirements and mandatory tooling (AutoSys, UNIX, SQL) create stringent shortlisting filters.
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Provide production support for EASY financial services applications ensuring compliance with regulatory and client SLAs.
Create, schedule, and monitor back-end transactional processing applications using CA Workload Automation (AutoSys).
Diagnose and resolve production-critical program failures, coordinate with development teams, and identify process automation opportunities.
Bachelor’s Degree in Computer Science or related field (Information Systems, Mathematics, Software Engineering).
Minimum 4 years experience in production support of back-end transactional processing systems.
At least 3 years experience configuring and monitoring program execution in a workforce automation tool (e.g., AutoSys).
At least 3 years experience providing technical support of enterprise software in a customer-facing role.
Experienced in technical troubleshooting of UNIX-based back-end systems using shell scripting (C/Korn, Perl), SQL, and PL/SQL.
Able to independently manage multiple production support processes with moderate decision-making latitude and collaborate effectively with offshore teams (Bangalore).
Skilled in analyzing system issue trends to recommend and lead strategic automation or mitigation initiatives.