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Mid-level operations role in Bangalore with generalist responsibilities and desirable AI automation skills increases applicant competition.
Core operations and reporting skills are transferable, but Copilot Studio and specific CRM experience limit cross-industry fit.
Explicit 6–10 years requirement plus mandatory Copilot Studio, BI, and CRM experience raises filtering strictness.
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Design, build, deploy, and maintain Microsoft Copilot Studio agents to automate business and operational processes.
Extract, analyze, and report data to develop operational metrics, dashboards, and insights to support decision-making.
Collaborate with US-based stakeholders to optimize operations, drive process standardization, and support cross-functional teams.
6-10 years of experience in Operations, Business Operations, Data Analytics, Sales Operations, or related fields.
Hands-on experience with Microsoft Copilot Studio including creating and managing agents.
Experience with Certinia (FinancialForce) and/or Salesforce, and Power BI for BI reporting.
Experience managing 1-5 employees supporting operational activities.
Experienced operator capable of managing business process automation using Microsoft's Power Platform and Copilot Studio.
Proven ability to collaborate and support global teams, especially US-based stakeholders, for operational excellence.
Strong data analyst with expertise in developing operational KPIs, reports, and dashboards to influence business decisions.