





Metro location and mid-level title increase competition, balanced by niche ServiceNow specialization and specific certifications.
High; ServiceNow platform, integrations, and CMDB expertise are specialized and industry-locked.
Explicit 5+ years requirement, mandatory ServiceNow platform skills and preferred certifications make filters stringent.
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Develop, customize, and operate scalable ServiceNow solutions focusing on Request Fulfillment, Service Catalog, and enterprise workflow automation.
Ensure implementation aligns with platform standards to minimize technical debt and maintain product security.
Collaborate within DevOps teams and across products to integrate AI technologies and optimize ServiceNow platform capabilities.
Bachelor's degree in Computer Science, IT, Software Engineering, or related field.
Minimum 5 years of professional experience as a ServiceNow Application Specialist or Developer focused on Request Fulfillment and Service Catalog.
Proficient in JavaScript, ServiceNow scripting, Flow Designer, IntegrationHub, and various ServiceNow modules including CMDB and Service Portal.
Experience with REST, SOAP integrations, agile/DevOps environments; ITIL Foundation and ServiceNow certifications advantageous but not mandatory.
Experienced in designing and managing complex ServiceNow implementations with strong understanding of enterprise workflow and automation frameworks.
Capable of cross-team collaboration in Agile/Scrum and DevOps setups, focusing on sustainable, scalable solution development.
Familiar with integrating AI technologies into ServiceNow workflows and leveraging platform security, governance, and performance optimization best practices.