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Metro location and broad HR/admin skillset increase applicant density.
Benefits administration is domain-specific and country-regulation dependent, limiting cross-industry transferability.
No explicit years, certifications, or strict technical requirements, so filters are light.
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Provide Tier-1 support for benefits-related inquiries and transactions across assigned countries or populations.
Execute day-to-day benefits administration including enrollments, changes, terminations, and coordinate with payroll, vendors, and Global Benefits COE to ensure accurate service delivery.
Perform reconciliation activities such as census, eligibility, pension contribution, invoice, and premium reviews to maintain accurate records and payments.
Education: High School Degree or Associate’s Degree.
Entry-level position; prior experience in customer service, shared services, HR operations, benefits administration, payroll support, or administrative work preferred.
Proficiency in English required (speaking, reading, writing, understanding).
Work Experience Required: Entry-level or prior relevant customer service/benefits experience preferred.
Operates effectively in structured, process-driven environments with attention to data accuracy and reconciliation tasks.
Comfortable coordinating with multiple stakeholders including payroll, vendors, and global teams to support benefits administration.
Capable of handling sensitive information and communicating clearly across multiple channels and diverse cultures/time zones.