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Metro location plus a broad operations title raise competition despite niche Copilot requirement.
Requires operations plus Salesforce/Certinia and Copilot experience, moderately transferable but favors tech-enabled ops backgrounds.
Explicit 6–10 years plus mandatory Copilot, Salesforce/Certinia, and Power BI skills make screening restrictive.
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Design, build, deploy, and maintain Microsoft Copilot Studio agents to automate business and operational processes.
Analyze data from multiple systems to develop operational reports, dashboards, and insights supporting decision-making.
Partner with cross-functional and US-based teams to improve operational efficiency through process standardization, automation, and stakeholder alignment.
6-10 years of experience in Operations, Business Operations, Data Analytics, Sales Operations, or related fields.
Hands-on experience with Microsoft Copilot Studio and managing Copilot agents.
Experience with Certinia (FinancialForce) and/or Salesforce, and developing operational metrics and KPIs.
Location: Bangalore, India (On-site Hybrid).
Experienced in creating AI-driven automation solutions within operational or business functions.
Proficient in data analysis, reporting tools (Power BI, Tableau preferred), and managing cross-functional projects with global teams.
Capable of managing small teams (1-5 employees) and presenting findings to leadership for operational improvements.