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Tier-1 employer, metro Bangalore, and a mid-level generalist support/devops title increase candidate competition.
VMware, Windows, and systems support skills are moderately transferable across industries, with some semiconductor preference.
Explicit 2–4 years plus required VMware, Windows server, and virtualization expertise increases filtering strictness.
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Manage, support, and update a large cluster of custom-configured Windows virtual machines within a VLAN environment leveraging VMWare infrastructure.
Troubleshoot and resolve Microsoft, networking, and application software issues, including systematic bugs, independently analyzing and validating solutions.
Collaborate with development teams for software testing, validation, release, and create installation/upgrade instructions, while training field teams on software procedures.
Bachelor's or Master's degree in Computer Engineering, Electronic Engineering, or Automation Engineering.
2 to 4 years of relevant work experience in software/technical support or related roles.
Fluent in English; ability to travel approximately 10%, mainly to Taiwan and US headquarters.
Experience with VMWare and Microsoft Windows server/client OS environments is necessary.
Experienced in managing virtual machine clusters and VMWare infrastructure with custom software configurations.
Capable of independently diagnosing and resolving moderate complexity software issues with a systematic approach.
Comfortable working cross-functionally with development and field teams in a global enterprise environment.