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Mid-level, metro role but ServiceNow specialization reduces broad applicant overlap.
ServiceNow platform experience is niche and platform-specific, limiting cross-industry transferability.
Explicit 5+ years ServiceNow development experience and platform-specific technical requirements enforce strict filters.
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Develop and maintain scalable ServiceNow solutions focused on automating Request Fulfillment, Service Catalog, and enterprise workflows.
Operate and customize ServiceNow platform components including workflows, business rules, catalog items, security roles, and integrations.
Collaborate across DevOps teams to ensure secure, maintainable, and efficient platform implementations with adoption of AI technologies to improve processes.
Bachelor's degree in Computer Science, IT, Software Engineering, or related field.
5+ years of professional experience as a ServiceNow developer focusing on Request Fulfillment and Service Catalog.
Strong hands-on JavaScript development knowledge including ServiceNow scripting best practices.
Experience with REST/SOAP API integrations and platform security (ACLs, roles) management.
Experienced in designing and implementing complex ServiceNow integrations and enterprise workflow automation within Agile/Scrum DevOps teams.
Proficient in Service Catalog, Request Fulfillment process design, and Service Portal customization with a focus on scalability and maintainability.
Familiar with ServiceNow AI capabilities, automation frameworks, and ITIL and ServiceNow certifications as advantageous signals of fit.