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Strong Tier-1 brand, product title, mid-level experience and broad cross-functional requirements increase applicant competition.
Role requires telecom hardware services and P&L experience, making industry background highly important.
Explicit 5-year minimum, degree and accounting/PowerBI skills create moderate resume filtering.
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Own and manage the Optics Hardware Services (HWS) portfolio including service definitions, Statements of Work, costing, pricing, and margin management from New Product Introduction through End of Life/End of Services.
Collaborate cross-functionally with teams such as Product PLM, Quality, Supply Chain, Procurement, and Sales to deliver hardware service offers and support pre-sales tendering and contract closure.
Oversee day-to-day operational delivery, cost management, lifecycle execution, and provide strategic and tactical pricing support for Optical product hardware services.
Minimum 5 years of experience in Maintenance Operations and/or Business roles.
Bachelor’s Degree required; Engineering or Telecommunications preferred, Management degrees also acceptable.
Strong knowledge of Accounting principles (P&L statements, balance sheet) and proficiency in Microsoft Teams, Excel, PowerBI, and PowerPoint.
Ability to work across global time zones and lead cross-functional teams in a matrixed environment.
Experienced in managing hardware services portfolios with end-to-end lifecycle ownership including pricing and costing strategy.
Comfortable working in a cross-functional matrixed environment involving Finance, Delivery teams, Repair Vendors, Product PLM, and Commercial Management.
Demonstrates strong analytical skills with experience supporting pre-sales and operational execution in a global context.