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Tier-1 brand, remote option, mid-level generalist title, metro locations, and broad requirements increase competition.
Project management skills are widely transferable, though telecom service-assurance experience increases domain specificity.
Explicit 3+ years requirement but no niche certifications or strict technical stack demands.
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Monitor and analyze system operations to ensure service assurance standards and optimize system performance.
Support project execution from initiation to completion, ensuring alignment with scope, schedule, and resource coordination.
Document problems, enforce standards, and communicate regularly with stakeholders to provide project updates and manage expectations.
Minimum 3+ years of experience.
Bachelor’s degree (BS/BA) desired.
Work experience related to customer service or technical project management.
Location requirements: Bangalore, India or Hyderabad, India.
Experience with process improvement, quality management, and adherence to project deliverables.
Ability to work under regular supervision within a departmental or regional framework.
Skilled in documentation, communication with internal clients and stakeholders, and supporting data analysis or reporting tasks.