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Remote nationwide, metro Bengaluru location, and broad generalist production-support skills increase candidate competition.
Role is finance trading-platform specific, limiting transferability across industries.
Requires trading systems domain knowledge, regulatory controls, and technical production-support skills.
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Monitor and support business-critical trading applications with responsibility for incident management and service restoration within set SLAs.
Investigate and troubleshoot technical issues across applications, integrations, data flows, infrastructure, and batch processes, using SQL and monitoring tools for root-cause analysis.
Manage trade reconciliation, exception resolution, change validation, and automate support tasks while coordinating communication with stakeholders during production incidents.
Experience in production support and incident management of trading or financial applications.
Proficiency in SQL and technical troubleshooting across application, integration, and infrastructure layers.
Knowledge of risk and control requirements in financial services, including operational risk, data privacy, and audit controls.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in supporting trading platforms, order management systems, and market data feeds with strong focus on production incident communication.
Skilled in prioritizing and decision-making during multiple concurrent incidents in a high-pressure environment.
Able to collaborate effectively with business users, technology teams, and third-party vendors to resolve issues and improve operational processes.