Back
Tier-1 brand and Bangalore metro presence increase competition, while telecom specialization reduces candidate pool.
Role demands deep telecom core, RAN and protocol knowledge, limiting cross-industry transferability.
Explicit 2+ years plus mandatory telecom protocols, mobile core/RAN and fault-management tool experience makes shortlisting strict.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Proactively monitor and manage mobile network alarms and incidents to minimize customer impact and ensure service restoration.
End-to-end incident management including diagnosis, escalation, resolution tracking, and collaboration with technical teams and external vendors.
Support fault management and contribute to continuous improvement across Vodafone's mobile network technologies spanning GSM, LTE, and 5G, including VodafoneThree integration.
Minimum 2 years of experience in telecommunications, network operations, or service assurance.
Good understanding of GSM, LTE, and 5G technologies, including mobile network architecture and protocols (e.g., Diameter, GTP, SIP, SS7).
Experience with fault and ticket management tools such as NETSCOUT, Mycom, Remedy, or Netcool.
Work Experience Required: Minimum 2 years in relevant telecom/technical environment.
Practitioner experienced in incident and fault management within SLA-driven, customer-impacting telecom operations.
Strong analytical and troubleshooting skills with ability to correlate issues across multiple network domains and manage multiple incidents simultaneously.
Comfortable working collaboratively across teams and external vendors within complex multi-vendor mobile network environments involving network transformation or integration activities.