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Tier-1 bank, mid-level generalist role with common tooling and metro location increases applicant competition.
Core systems, Linux, observability skills transfer across industries, though specific platforms add some domain bias.
Explicit 4+ years and mandatory platform and tooling experience enforce strict shortlisting.
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Manage and ensure operational stability of installed systems and infrastructure, focusing on reducing human intervention and improving efficiency.
Lead incident and problem management processes to meet SLAs, including proactive incident identification, triage, remediation, and major incident handling.
Collaborate with vendors and technical teams to resolve issues, coordinate releases, conduct application health checks, and support BCP/DR activities.
Minimum 4 years of experience in Systems Engineering, Technology Architecture, or equivalent.
Hands-on experience with Windows/Linux OS and Oracle Database in application and production support (4+ years).
Experience with ZL, Vantage, Theta Lake, or similar platforms (3+ years).
Not explicitly mentioned: Notice period or strict location requirements.
Experienced in managing end-to-end incident and problem management with a focus on meeting business SLAs and zero business impact.
Proficient in tools such as Splunk, App Dynamics, Grafana, Autosys, and ITSM processes including ServiceNow.
Familiar with Site Reliability Engineering (SRE) practices, automation, and cross-team collaboration for process improvements.