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Tier-1 brand, metro Bangalore location, and broad generalist SRE skillset increase candidate competition.
Strong Banking & Payments preference raises domain specificity, though core SRE skills remain moderately transferable across industries.
Explicit seniority, mandatory SRE/production support experience and domain (Banking/Payments) requirements make shortlisting highly strict.
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Lead enterprise-wide Incident, Problem, and Change Management for cloud infrastructure on AWS ensuring timely incident resolution and service recovery within SLAs.
Drive Site Reliability Engineering (SRE) initiatives including automation, monitoring, and platform reliability across mission-critical applications and cloud services.
Manage and mentor 24x7 production support teams, oversee disaster recovery planning, and optimize cloud infrastructure for scalability, security, and cost-efficiency.
10–15+ years overall IT experience with at least 8+ years in Enterprise Production Support, Incident Management, Cloud Infrastructure, and Site Reliability Engineering (SRE).
Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related discipline.
Strong experience in Banking & Financial Services domain, preferably in Cards & Payments, Mobile Applications, and Cloud Native solutions.
Hands-on expertise with AWS cloud services (EC2, S3, RDS, Lambda, VPC, IAM, DynamoDB, CloudWatch), Docker, Kubernetes, CI/CD tools, Linux administration, and ITIL-based incident management.
Experienced leader with demonstrated ability managing cross-functional teams in 24x7 enterprise cloud production support and incident management.
Deep domain knowledge of Banking & Financial Services, particularly Cards & Payments and Mobile Applications operating on AWS cloud.
Proven track record driving operational excellence through SRE practices, automation, and cloud architecture design focused on high availability and disaster recovery.