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Mid-level, metro location and general Senior Engineer title balanced by niche ServiceNow specialization.
Role requires platform-specific ServiceNow expertise, transferable across industries but still specialized.
Mandatory 5+ years and deep ServiceNow platform experience make candidate filters strict and technical.
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Develop and maintain scalable and secure ServiceNow solutions focusing on Request Fulfillment, Service Catalog, and enterprise workflow automation.
Own implementation, operation, and integration of ServiceNow platform components within a DevOps team environment, ensuring alignment with platform standards and governance.
Collaborate across teams to design, troubleshoot, and enhance ServiceNow applications using AI technologies to improve development and automation.
Bachelor’s degree in Computer Science, IT, Software Engineering or related field.
5+ years of professional experience as a ServiceNow Application Specialist/Developer with focus on Request Fulfillment and Service Catalog.
Strong hands-on skills in JavaScript, ServiceNow scripting, integrations (REST, SOAP), and knowledge of platform security and governance.
Experience working in Agile/Scrum environments and proven success in cross-functional DevOps teams.
Expertise in end-to-end ServiceNow platform lifecycle including development, integration, data migration, and production support focused on Request Fulfillment and Service Catalog.
Proven ability to design scalable automation frameworks and enterprise workflows minimizing technical debt and improving operational efficiency.
Experience collaborating across product teams in a DevOps setup, applying AI technologies for process enhancement and innovation.