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Common entry-level content role in Gurgaon at a known BPO increases applicant competition.
Core content and copywriting skills transfer easily across industries, lowering background sensitivity.
Requires C1 English, on-site presence, and explicit experience cap, tightening shortlisting moderately.
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Perform quality audits and content updates on large content libraries under the direction of the Team Content Operations Manager.
Evaluate and edit multi-page content for clarity, accuracy, and usability following best practices.
Identify and recommend actionable content improvements to optimize production processes and user experience.
Strong English competency at C1 level.
Graduate educational qualification.
Experience: 1 year or less in Contact Centers or content studios.
Ability to work on-site at Gurugram location.
Detail-oriented individual capable of independently making content quality decisions within team guidelines.
Comfortable collaborating closely with management to enhance content quality and production processes.
Familiarity or willingness to engage with Microsoft Suite and Google Online tools preferred.