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Tier-1 brand, mid-level generalist role in Mumbai with broad infra responsibilities increases candidate competition.
Core enterprise IT and infrastructure skills are broadly transferable across industries.
Explicit 3–5 years requirement plus degree and infra skills raises screening rigor.
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Diagnose, troubleshoot, and resolve issues affecting access to critical enterprise systems including desktops, user devices, servers, and networks.
Support and maintain physical and virtual desktop trading environments, core infrastructure components (email, DNS, Directory Management), cloud technologies, communication systems, and end user devices.
Manage deployment and updates of enterprise-level desktop applications, handle inventory and capacity management, document and escalate network issues, and coordinate physical equipment moves.
Bachelor's degree in IT or similar, with 3 to 5 years of relevant work experience as an Operations Engineer or similar role.
Proficient knowledge of Windows and Mac operating systems; Linux experience is a plus.
Experience with troubleshooting hardware and software including servers, desktops, printers, and enterprise applications.
Not explicitly mentioned: notice period or any strict location/on-site requirements.
Operates effectively in fast-paced, high-responsibility environments with autonomy over IT system support and maintenance.
Experienced with enterprise-level IT environments supporting trading systems or financial services infrastructure.
Demonstrates strong troubleshooting and diagnostic skills, proactive approach, and adaptability to evolving technologies and tools.