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Strong employer brand, mid-level generalist role, and metro location increase candidate competition.
Requires specialized sales operations, Salesforce order-management, and contract expertise, limiting transferability.
Explicit 4–5 years plus mandatory Salesforce and ERP experience raises strictness.
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Manage end-to-end Salesforce order-to-cash processes including new orders, renewals, amendments, and cancellations ensuring accuracy and SLA compliance.
Analyze and enhance sales operations workflows, drive automation initiatives, and collaborate with technical teams for system enhancements and testing.
Partner cross-functionally with Sales, Legal, Finance, Revenue Operations, and IT to resolve order-related issues and maintain process and documentation governance.
Bachelor's degree in Commerce, Finance, or a related discipline.
4–5 years of experience in Sales Operations, Revenue Operations, Order Management, or Business Operations.
Hands-on experience with Salesforce CRM for order management and contract processes.
Knowledge of ERP systems such as NetSuite, SAP, Oracle, or Microsoft Dynamics.
Experienced in subscription-based or SaaS business models with strong understanding of sales contracts and renewal management.
Skilled in process improvement and automation within sales operations, including Agile environment experience and UAT support.
Proven ability to manage multi-stakeholder collaboration across Sales, Legal, Finance, and IT for order execution and operational excellence.