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Mid-level KAM title with broad account-management duties increases candidate competition.
Core KAM selling skills transferable, but logistics-specific processes and SOP knowledge raise domain sensitivity.
Explicit 5-10 years KAM experience and logistics domain expertise required.
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Lead tactical and strategic retention and development of assigned key accounts, ensuring service delivery and revenue growth.
Manage implementation of new services, SOP coordination, performance monitoring, issue resolution, and business reviews across global offices.
Identify and pursue business development and efficiency improvement opportunities aligned with client strategies and market developments.
5-10 years of experience in Key Account Management (KAM) role.
Graduate in any discipline; Logistics or Supply Chain qualification preferred.
Good analytical and program management skills to define, develop and document business processes.
Work Experience Required: 5-10 years in KAM role.
Experienced in managing complex client relationships across multiple global offices with cross-functional coordination.
Strong strategic focus on account growth, operational efficiency, and market awareness.
Capable of independently leading business reviews, issue resolution, and executing business development plans within a structured logistics environment.