





Tier-1 employer, common BA title and mid-level (3–6 yrs) increase competition despite ServiceNow niche.
ServiceNow platform skills transfer across industries, but healthcare domain context moderately increases domain specificity.
Explicit 3–6 years requirement plus platform (ServiceNow) focus raises filtering but no strict certifications mandated.
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Assist with gathering requirements and support project objectives under guidance.
Perform routine data analysis and support documentation of clearly defined requirements.
Contribute to design and problem definition for specific IT solution features within a limited scope.
3 to 6 years experience as a Business Analyst or similar role.
Basic understanding of business analysis principles, frameworks, and tools related to requirements, data, usability, and process analysis.
Foundational knowledge of the relevant business or technical domain and supporting technologies.
Work Experience Required: 3 to 6 years.
Operates effectively with close supervision on well-defined, routine tasks showing continuous learning.
Collaborates proactively within agile teams, acting as a supportive communicator and information gatherer.
Experienced in analyzing and documenting requirements for specific features with attention to quality and timeliness.