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Tier-1 brand plus common operations title and mid-level experience increases candidate competition.
Role requires logistics-specific shipment and warehouse operations, limiting cross-industry transferability.
Explicit 2–5 years logistics/service-centre experience requirement and domain-specific operational skills required.
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Manage end-to-end shift operations for Non Metro Branches, Business Development Offices (BDOs), and Service Centres including inbound/outbound shipments, pickups, and deliveries.
Lead frontline operational teams to ensure service delivery meets timeline, safety, compliance, and quality standards.
Monitor operational performance, workforce utilization, and coordinate with cross-functional teams to support continuous improvement and business continuity.
Graduate degree in any discipline from a recognized university.
2–5 years of relevant experience in courier, express logistics, transportation, warehousing, distribution, or supply chain operations involving service centre operations.
Experience in managing shipment processing, scanning, sorting, dispatch, and frontline team leadership during shift operations.
Work Experience Required: 2–5 years in relevant operational roles; Travel approximately 75% required.
Experienced in managing operational workflows and shift management in logistics or courier service centres.
Capable of leading and coaching frontline teams with a focus on operational discipline, safety, and adherence to SOPs.
Skilled at coordinating with multiple stakeholders for seamless pickup, delivery, and shipment processing in a fast-paced, service-driven environment.