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Metro-based, mid-level generalist operations role with broad responsibilities drives high competition.
Requires OTC derivatives and post-trade knowledge, reducing transferability across industries.
Explicit 2–5 year requirement and preferred financial product knowledge make shortlisting moderately strict.
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Provide day-to-day operational support and troubleshooting for OSTTRA’s suite of post-trade financial products, managing client queries via email and phone.
Manage client onboarding including product demos, KYC compliance, UAT testing, and product implementation to enable successful production launch.
Collaborate with internal teams on system enhancements, configuration, and testing in UAT, pre-prod, and production environments, ensuring operational SLAs and client satisfaction.
Bachelor’s degree preferred but not explicitly mandated.
2-5 years of relevant work experience required within financial operations or client services.
Knowledge of OTC derivative products, trade lifecycle, trade confirmations, regulatory reporting, and financial markets is a significant plus.
Location: Gurgaon, India. Work Experience Required: 2-5 years.
Experienced in client-facing roles within financial services, particularly involving OTC derivatives and post-trade processes.
Technically proficient with software systems related to product configuration, testing, and troubleshooting in multiple environments (UAT, pre-prod, production).
Detail-oriented with a track record of meeting operational SLAs and contributing to product onboarding and adoption in financial technology settings.