





Tier-1 employer and mid-level role increases competition, but niche logistics control-tower skill narrows candidate pool.
Strong logistics and forwarding domain expertise needed, limiting cross-industry transfer despite analytics skills.
Requires 3–5 years forwarding experience and domain-specific Control Tower skills, creating moderate screening filters.
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Oversee centralized Control Tower operations for Air, LCL, and FCL customers to ensure end-to-end visibility and timely shipment tracking.
Drive continuous improvement by identifying operational delays, conducting root cause analysis, and implementing corrective action plans.
Lead automation and digital initiatives including Power BI dashboard creation to enhance reporting accuracy and team productivity.
3-5 years of experience in forwarding business with hands-on Control Tower operational experience for Global Air/LCL customers.
Proficiency in data analytics and Power BI; coding experience is a plus.
Strong communication and stakeholder management skills.
Experience specifically in Ocean Freight forwarding.
Experienced in managing multi-stakeholder collaboration across business, project, and product teams in logistics or freight forwarding environments.
Analytical mindset with proven ability to drive process improvements and automation in operational workflows.
Demonstrated ability to manage and improve team productivity and develop business continuity plans in Control Tower settings.