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Generic sales title and metro location increase applicant competition moderately.
Requires hospitality-specific product knowledge and client-facing experience, moderately limiting cross-industry fit.
Only a minimum one-year experience and general hospitality skills required, minimal rigid filters.
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Maintain comprehensive knowledge of hotel features, services, and group activity schedules to support sales and group bookings.
Coordinate all group arrangements including program planning, communication with relevant departments, and post-conference follow-ups including billing reviews.
Manage booking records, prepare reports, handle client communications and complaints, and actively promote hotel facilities to maximize sales revenue.
Diploma in Tourism, Hospitality Management, or Events Management.
Minimum 1 year of experience in a similar sales support or executive role.
Proficiency in English (reading, writing, and oral).
Proficient in MS Excel, Word, and PowerPoint.
Experienced in hospitality sales support with capability to manage multiple client interactions and group bookings.
Detail-oriented and organized in maintaining records, reports, and coordinating inter-departmental communication.
Comfortable with using technology for booking management and Microsoft Office applications to generate reports and presentations.