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Remote role, mid-level experience, and generalist PM title increase applicant competition moderately.
Requires SaaS enterprise onboarding and IAM/cloud familiarity, making cross-industry transferability moderately constrained.
Explicit 5+ years SaaS enterprise onboarding requirement and technical aptitude create moderate shortlisting rigidity.
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Lead the end-to-end onboarding and implementation of high-profile commercial and enterprise customers post-sale through full adoption.
Manage project timelines, technical dependencies, risks, and cross-functional coordination including Sales, Customer Success, Support, and Product teams.
Serve as primary advisor during implementation lifecycle, delivering high customer satisfaction and optimizing onboarding processes.
5+ years experience in enterprise onboarding, implementation, project management, or technical account management in B2B SaaS.
Strong project management skills managing multiple complex enterprise projects simultaneously.
Excellent communication skills for influencing executive and technical stakeholders.
Willingness to travel up to 25% for enterprise client on-site engagements.
Experienced in managing complex B2B SaaS enterprise customer implementations with measurable impact on adoption and satisfaction.
Strong technical aptitude in enterprise IT domains such as identity management, cybersecurity, or cloud infrastructure to understand key product contexts.
Operationally disciplined with ability to establish project governance, transparent communication, and proactive risk mitigation across multiple internal teams and customer stakeholders.